Raise a can: Wild Goose Filling如何与NetSuite升级

When Wild Goose Filling decided to adopt a system to run as many aspects of operations as possible, 他们与RSM合作来实现NetSuite.

通过设计, customization is central to Colorado-based beverage packaging company Wild Goose Filling‘s business. It’s what enables the company to make filling machines that craft beverage producers use to bottle and can everything from beer and kombucha to hard seltzers and specialized coffee drinks.

But Wild Goose’s highly customizable canning and bottling machines also made operations difficult years ago, when the company didn’t have a streamlined system for tracking inventory, 销售订单, 工作单等.

“这真的很难弄清楚, how do we manage those orders without having an infinite number of part orders and combinations?” says 约旦爱德华兹, director of operations at Wild Goose Filling. “If you wanted to know how many parts were on the shelf, you’d go and count them on the shelf. It sounds insane for a large international business to have to go check manually.”

The leadership team decided in 2018 that the business needed to adopt a system that could run as many aspects of operations as possible, 从客户关系管理到库存可见性. Wild Goose decided to engage RSM—which the company was already working with on other projects—to implement NetSuite for their business.

That agility and greater efficiency is important for a company that has systems around the globe.

“我们在很多国家都有合作伙伴, and I don’t know if we’d be able to have the communication and visibility into our product line without a system like this—the fact that somebody in 中国 can put in a service order and it’s there immediately in our system for the next person to grab it,爱德华兹说.

自2018年NetSuite实施以来, Wild Goose Filling has grown significantly and more than doubled their clients internationally.

个人接触和行业视角

It’s not just having NetSuite that has changed the game for Wild Goose, Edwards says. 同样重要的是RSM团队亲自出现的方式, listened to the company’s needs and worked collaboratively with the business to implement solutions.

他说:“我认为我们派地面部队是非常重要的, 人们走在工厂的地板上, 坐在我们旁边用笔记本电脑给我们讲解,他说. “我觉得有一种个人的感觉. 而不是说, “好吧, 大多数公司都这么做,’ RSM's team was willing to listen and understand what about what we were doing was unique and special and finding a solution."

RSM在项目中的领导团队成员, Les Jankiewicz, 我也有制造业的背景, a perspective Edwards says was critical to the success of the implementation. Jankiewicz’s experience enabled him to swiftly navigate how Wild Goose could best use NetSuite to its fullest extent.

“Different microbreweries have different requirements for the size of bottles and cans, so there’s a lot of different features that go with these machines,Jankiewicz说. “他们担心零件号会用完. So we set up ways they can use features and options within NetSuite to help their engineers quote out the jobs for them.”

Instead of having to create an unlimited number of iterations to prepare for any possible customer request, Wild Goose can now access those options through NetSuite as needed without having to make a major investment in a configurator.

充满可能性的未来

After working with RSM’s team on the implementation and first couple years of using NetSuite, Wild Goose is taking a holistic view of how else the company may be able to use it. 该系统的可扩展性允许很多可能性, and as a result Wild Goose approaches the future with a more nimble, adaptable mindset for how they can meet the needs of their specialized sector.

"We can look at how the system can grow with our business," Edwards says. “And there’s a lot of functionality in there that we can tap into.”